Refund Policy

Imazen takes our customer satisfaction very seriously. We offer a full refund to any client who is unsatisfied with the quality of our software, and encourage anyone who has encountered a bug to either email us or file an issue in our github repository . There is a $5-100 bug bounty on security-related bugs. Customers with support contracts may be refunded for the price of the software (the price of an Elite license at the time they purchased the contract), but we do not offer refunds for support.